OVERVIEW

• We offer free standard shipping for all orders within the United States. If you are interested in other shipping methods, for a more prioritized service, click the following link, and send us a message.

DETAILS

• If for any reason the order was sent to a wrong address or any other related  error, we will pay for the shipping cost to be resent or you may receive a full refund, contact us for further information immediately.
• If during the transaction, the buyer inputs a wrong address, or does not add all the complete details such as, apartment number or suite, resulting in the  order being sent to a wrong location, the buyer will be responsible to pay the shipping cost for the product(s) to be dispatched again or receive a refund which will have a discounted charge of 15% restocking fee, over the value of the product; the buyer will only be subject for reshipping or a partial refund, once the original packaged has been retrieved. 
• Orders may be cancelled within a 24 hour time frame. Once the 24 time frame has concluded, no orders may be cancelled due to processing.
• If an order has been shipped, no cancellation will be permitted until the order has reached its destination. However, once the item has arrived to the final location, we may proceed with a return process. All associated fees such as return shipping, shall be covered by the seller, not including buyer's remorse. 

• We do not guarantee the end results due to differences between personal hair characteristics & skin complexion that may affect the desired outcome
• Our branded beauty products are for professional use.